Warranty Policy
Manufacturer Warranty
Original warranty from the manufacturer
- • Laptops: 1-3 years depending on brand
- • Accessories: 6 months - 2 years
- • Components: 1-5 years
- • Gaming gear: 1-2 years
Extended Warranty
Additional protection beyond manufacturer warranty
- • Available for most products
- • Covers accidental damage
- • On-site service available
- • Quick replacement service
Warranty Claim Process
How to claim warranty for your products
1
Contact Us
Call our support team or visit our service center
2
Diagnosis
Our technicians will diagnose the issue
3
Resolution
Repair, replace, or refund as per warranty terms
Service Center
Address: 123 Tech Street, Colombo 03
Hours: Mon-Fri 9AM-6PM, Sat 9AM-4PM
Services: Diagnosis, Repair, Replacement
Support Hotline
Phone: +94 11 234 5678
Email: warranty@alphastore.lk
Response: Within 24 hours